Terms & Conditions

Welcome to Dantech Security Solutions. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.

1. General

• These Terms & Conditions govern your use of our website, products, and services.
• By placing an order, you agree to these terms in full.
• We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Services

• We specialize in the supply and installation of security systems, including CCTV cameras, electric fences, and related equipment.
• All product descriptions and prices are subject to change without notice.
• We strive to ensure accuracy, but errors may occasionally occur.

3. Orders & Payments

• Orders are confirmed only after full or agreed payment is received.
• We reserve the right to cancel or refuse any order at our discretion.
• Prices are listed in Kenyan Shillings (KES) unless stated otherwise.

4. Shipping & Delivery

• Shipping is processed within 1–3 business days using a courier of your choice.
• Delivery times may vary depending on location.
• Shipping fees are calculated at checkout unless eligible for free shipping.

5. Returns & Exchanges

• Returns are accepted within 20 days of purchase.
• We offer exchange only — no cash refunds.
• Items must be returned in original condition with proof of purchase.
• Customers are responsible for return shipping costs.
• Processing time for exchanges is 1–7 business days.

6. Warranty

• Some products may come with a manufacturer’s warranty where applicable.
• Warranty does not cover damage caused by misuse, improper installation, or external factors.

7. Limitation of Liability

• Dantech Security Solutions shall not be held liable for:
  • Any indirect or consequential damages
  • Losses resulting from misuse of products
  • Delays caused by third-party courier services

8. User Responsibilities

• You agree to provide accurate and complete information when placing orders.
• You are responsible for maintaining the confidentiality of your account details.

9. Intellectual Property

• All content on this website, including text, images, and logos, is the property of Dantech Security Solutions and may not be used without permission.

10. Privacy

• Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your data.

11. Governing Law

• These Terms & Conditions are governed by the laws of Kenya.
• Any disputes arising shall be handled within Kenyan jurisdiction.

Contact Us

For any questions regarding these Terms & Conditions, please contact us:

• Phone: +254721352039
• Email: info@dantechsecuritysolutions.co.ke
• Location: Tsavo Road, Tetu Arcade, Shop 13